Video

How IAG is setting up their business for design thinking

How IAG is setting up their business for design thinking

In this video interview, Jeremy Walker, Head of Human Centred Design at IAG explores the steps IAG has taken to set up their organisation for design thinking and the strategies they are using to build the capability and talent needed to support innovation and creative design.
Exploring Design Thinking to Drive Innovation and Change

Exploring Design Thinking to Drive Innovation and Change

In this interview, Sam Bucolo, Professor of Design Innovation at UTS, explores the opportunities offered by design based thinking and how businesses can adopt it to drive innovation and grow market share.
Using Design Thinking to create customer centric organisations

Using Design Thinking to create customer centric organisations

In this video interview, Kimberley Reynolds, Former Senior Customer Experience Manager at Sydney Metro, explores how to apply design thinking to create a customer centric organisation and the lessons learned from her own experience using design thinking to date.